Question 1

How does the offline mode actually work?

Accepted Answer

smartPOS Cloud runs on a local database on your terminal. Sales, inventory updates, and kitchen orders are processed and stored on-device the moment they happen - no waiting on a network round-trip. Once your connection returns, everything syncs to the cloud automatically, in the order it happened.

Question 2

Can I link my kitchen screens to multiple POS terminals?

Accepted Answer

Yes. The Kitchen Display System routes tickets by station, so orders from any linked POS terminal reach the right screen, color-coded by urgency.

Question 3

How does smartPOS Central sync with my on-premise setup?

Accepted Answer

smartPOS Central reads the same synced data as your web ERP. Once your terminal syncs to the cloud, real-time sales, stock alerts, and staff activity are reflected in the app.

Question 4

What does smartPOS Cloud cost?

Accepted Answer

Plans are sized to how many terminals and locations you run. Book a demo and we'll walk you through the plan that fits your business.

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